Knowledge Base
Undercarriage
Undercarriage Dashboard
Organize machine undercarriage measurements using the crmSeries Product Support Undercarriage Dashboard. The Undercarriage Dashboard can be accessed by following the steps below.
- Select My Business, Product Support, Undercarriage Wear.
- Filter the undercarriage measurements that appear on the dashboard by selecting the filter control, upper left.
- My Readings – List the undercarriage measurements that were entered within the date range selected by the logged in user.
- All Readings – List all undercarriage measurements within the date range selected.
- Search Readings – Opens a Search Parameter form to filter by specific values.
- The Undercarriage Dashboard will open listing the undercarriage measurements based on the filter selection.
- Additional filtering and selection options are available on the dashboard.
- Pancake menu can be selection actions are available.
- Public View – Opens the Undercarriage Measurement in a publicly available portal.
- Edit – Abilit to open the Undercarriage Measurement in Edit mode.
- Delete – Delete the Undercarriage Measurement. NOTE: If you do not have the Delete option, you do not have edit rights.
- Email – Email the Undercarriage Measurement.
- Download Reading – Download the Undercarriage Measurement in a pdf format.
- Select the Triangle control to expand the Undercarriage Measurement and view additional details.
- Select a Column Header to sort by the column.
- Select the Upside Triangle to the right of each column for additional filtering.
- Select the links under the columns to navigate to the record.
- Reading Date – Navigate to the Undercarriage Measurement and open in View Mode.
- Company – Navigate to the Company Record.
- Equipment – Navigate to the Equipment Record.
- Select Actions (upper Right) to Export to Excel.
- Pancake menu can be selection actions are available.
Adding Undercarriage Measurement
Follow the steps below to add a new undercarriage measurement.
- From the Equipment record, select Actions, UC Measurement.
- Enter the Required Information. NOTE: If an undercarriage wear profile is unavailable for a specific model, select the blue Data Support button to send a request to crmSeries to help fine available OEM undercarriage specs.
- Reading Date – Date the Undercarriage was measured. NOTE: The date defaults to the current date. To change the date, select the calendar control.
- Reading Hours – The hours of the machine when measured. NOTE: The hours must be greater than 0.
- Wear Profile – The Undercarriage profile sets the undercarriage components new (0%) wear and the time to service (100%) wear criteria. Select the Change Wear Profile link to search for available profiles. NOTE: The wear profile will only need to be assigned the first time you measure a machines undercarriage or if you need to change the selected profile.
- Select Yes at the prompt to change the Undercarriage Wear Profile. Select No to exit and not replace the profile. NOTE: If this is the first undercarriage measurement for the machine, select Yes at the prompt.
- For each component that you measure, it is important to select the option and Method (Link Pitch does not require a Method selection). NOTE: Notice the Previous number in the blue box under the measurement control. If there was a previous measurement, the measurement would be shown. Notice the Min and Max numbers in the blue box under the Previous blue box. This is the wear range of the component; Min is 0% worn and Max is 100% worn.
- Option – The component option.
- Method – This is the tool or method used to measure the specific component.
- Measurement – Enter the measurement for the component. NOTE: After selecting the Option, Method, and entering the Measurement, tab out and the % Worn will auto calculate.
- Comments can be entered for each component.
- The Camera control can be selected to upload images associated with the component.
- Select Save at the upper left or the bottom of the form.
- Selecting a component from the component list at the left of the form will navigate to the component selected.